Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandy Dermitt

Brandy Dermitt

January 15, 2026

5  out of  5
rating by Brandy Dermitt
"Nicole V. at Carter Harrell - State Farm is a great insurance agent! She has helped us many times with car insurance and life insurance! She is very knowledgable about the policy the offer. If she doesn’t know something, she finds out. Love the initiative and honesty we get with her!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Carter D Harrell Jr’s Team. "
Profile photo of Dee Lotto

Dee Lotto

January 14, 2026

5  out of  5
rating by Dee Lotto
"I highly recommend that you should get Statefarm, I love my insurance company’"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Carter D Harrell Jr’s Team! We deeply appreciate your kind words here in Leitchfield . "
Profile photo of Bryan O'Donnell

Bryan O'Donnell

January 14, 2026

5  out of  5
rating by Bryan O'Donnell
"We’ve been very pleased with State Farm and especially the service we received from Nicole Vaughn! She’s was so helpful and has gone above and beyond for us. She’s very knowledgeable and always willing to answer any questions we have!"
We responded:
"Thank you for the fantastic review, Bryan! We are always here to help with your insurance needs here in Leitchfield . "
Profile photo of Glenn Beeler Jr.

Glenn Beeler Jr.

January 14, 2026

5  out of  5
rating by Glenn Beeler Jr.
"I had a great experience with Nicole switching my insurance. Saved me a bunch of money and was overall very pleasant and easy. Would definitely recommend!"
We responded:
"Thank you for the fantastic review, Glenn! We are always here to help with your insurance needs here in Leitchfield . "
Profile photo of Shawn Fenton

Shawn Fenton

January 14, 2026

5  out of  5
rating by Shawn Fenton
"Nicole Vaughn has always been very helpful with my insurance needs. I would recommend this place to anyone. Carter Harrell State Farm is the best place to get your insurance needs. Thank you Nicole for being so helpful"
We responded:
"Thank you so much for the 5-star rating, Shawn! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of King Ayers

King Ayers

January 14, 2026

5  out of  5
rating by King Ayers
"Nicole is the absolute best. You want a great insurance person this is your girl. You won’t regret it with her helping you through your insurance needs! Thanks Nicole"
We responded:
"Thank you so much for the 5-stars, King! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Steven Vaughn

Steven Vaughn

January 14, 2026

5  out of  5
rating by Steven Vaughn
"Nicole is the best! I carry my truck and life insurance with her. Thanks for being great!"
We responded:
"Thank you for the fantastic review, Steven! We are always here to help with your insurance needs here in Leitchfield . "
Profile photo of Anthony Blanton

Anthony Blanton

December 20, 2025

5  out of  5
rating by Anthony Blanton
"Erica always goes above and beyond very helpful with policy’s and any info needed"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Crimson Panda

Crimson Panda

December 13, 2025

4  out of  5
rating by Crimson Panda
"I recently got transferred to this agent, because mine retired. I just don't get the warm, personal service I had with my previous agent. They seem competent, but it feels clinical. My fees did nothing but go up every month."
We responded:
"We appreciate your review! We’re always striving to improve and would love to speak with you. Give us a call when you can and we will schedule an appointment to review your policies. We want to make sure you are getting all the discounts you've earned and the service you deserve. "
Profile photo of Angela Brown

Angela Brown

July 30, 2025

5  out of  5
rating by Angela Brown
"I switch around policies quite a bit. And I’m a talker to the other end of the phone. NICOLE at Carter Harrell’s State Farm is ALWAYS so helpful & efficient. Never seems bothered by my crazy chatter! She is a big part of the reason I don’t ever shop around. She makes a tedious call pleasant!!i hope State Farm appreciates her excellent service!!"
Profile photo of Elizabeth Thomas

Elizabeth Thomas

April 13, 2025

5  out of  5
rating by Elizabeth Thomas
"I've been with State Farm for almost 38 years. I've known State Farm Agent Nicole Vaughn for about 2 years now. She always goes above and beyond to help me get the best policies for our needs. She even calls when I forget to pay a policy on time, which I greatly appreciate."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of steve vaughn

steve vaughn

April 10, 2025

5  out of  5
rating by steve vaughn
"Great place for all your insurance needs… Carter is an awesome guy, Nicole wrote all my policies, Home auto and life… she was so friendly and got me the best rates around…She had her doggie Rex with her that day… I think Carter should put him on payroll too… Lol Keep up the good work guys!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kevin Whobrey

Kevin Whobrey

April 10, 2025

5  out of  5
rating by Kevin Whobrey
"Nicole at State Farm was a big help and very knowledgeable in the types of insurance i needed. She was a pleasure to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jaci Crysteen

Jaci Crysteen

April 10, 2025

5  out of  5
rating by Jaci Crysteen
"The most attentive insurance agents I’ve ever had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Glenn Miller

Glenn Miller

February 19, 2025

5  out of  5
rating by Glenn Miller
"Great atmosphere nice people I will be returning"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mitchell Lucas

Mitchell Lucas

February 12, 2025

5  out of  5
rating by Mitchell Lucas
"I started a new policy with Erica today and I’m so glad I did. The process was quick, easy and affordable. Wish I could give 10 stars!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jamie Born

Jamie Born

March 23, 2024

5  out of  5
rating by Jamie Born
"Never thought about having a life policy until Nicole asked me about it. She worked hard to set me up with the plan that was right for me. It was a pleasure doing business with her and Carter."
We responded:
"Jamie, we are so happy you made that decision to protect your family. Best decision you could have made. Thank you for trusting us. "
Profile photo of Matthew McGhee

Matthew McGhee

March 20, 2024

5  out of  5
rating by Matthew McGhee
"Erica really helps me everytime I call! She’s the best! I always receive the answers to questions I need. Super helpful and polite ! Also Nicole answered my phone calls 3 times back to back it was my first time selling a vehicle and she let me know everything I needed to know! This people are ON IT"
We responded:
"Love hearing this!! Thank you for sharing your experience and thank you for the business. "
Profile photo of Jason Dupin

Jason Dupin

February 29, 2024

5  out of  5
rating by Jason Dupin
"Erica excels at exceeding expectations, truly makes the process stress free."
We responded:
"Thanks for the 5 stars Jason! We love hearing positive feedback on the team. Glad Erica could make your experience so easy. "
Profile photo of Miller Studio

Miller Studio

February 20, 2024

5  out of  5
rating by Miller Studio
"Nicole is awesome. I left two years ago and she got me back. 4 auto policy. 4 life policy and a home. Way to go. Carter this girl needs a raise"
We responded:
"Thanks for taking the time to drop those 5 Stars. We love to see that! "
Profile photo of Steve Coulter

Steve Coulter

February 15, 2024

5  out of  5
rating by Steve Coulter
"This location has been great to me, especially Daniel Mudd."
We responded:
"So happy to hear this Steve. Daniel is a great asset to our team, that's for sure! "
Profile photo of Joe H

Joe H

February 1, 2024

5  out of  5
rating by Joe H
"Service has been amazing, the representative's I've talked to have all been very kind and accommodating. My price also dropped by quite a bit from what I use to pay through another company. Thumbs up and highly recommend!"
We responded:
"Thanks for the thumbs up! Glad we could get you a better deal! "
Profile photo of George Servin

George Servin

January 31, 2024

5  out of  5
rating by George Servin
"I asked them about becoming a notary and Erica was extremely helpful! She walked me through the whole process and was very intuitive with all of my questions. Thank you for being such great insurance agents!"
We responded:
"Thanks George! Erica & the rest of the team always try to help in any way they can. We appreciate the feedback. "
Profile photo of Kelly Dunnavent

Kelly Dunnavent

January 9, 2024

5  out of  5
rating by Kelly Dunnavent
"Great prices and nice workers"
We responded:
"Thanks for the review Kelly! So glad we could provide you with some great pricing. "
Profile photo of CHERYL SUMMERS

CHERYL SUMMERS

December 5, 2023

5  out of  5
rating by CHERYL SUMMERS
"I Have had this insurance company for 18 years I pay 76 a mo for 2012 Chevy suv"
We responded:
"We appreciate your loyalty. Thanks for taking time to leave us a review. "